# ResolveAI for Shopify > ResolveAI is a Shopify support automation product that resolves eligible order questions, refund requests, and return workflows using store context, policy rules, and human fallback. ## Primary pages - [Home](https://resolveai.dasgroupllc.com/): Product overview, direct answers, guardrails, and FAQ. - [Full context](https://resolveai.dasgroupllc.com/llms-full.txt): Expanded product summary for AI systems and partner review. ## Fast answers - What it is: Policy-aware autonomous Shopify support resolution. - Who it is for: Merchants and support teams handling repetitive customer-service workflows. - Main job: Resolve safe support cases end-to-end and escalate risky ones. - Key differentiator: Uses store context and rules instead of generic chatbot behavior. ## Contact - DAS Group LLC: https://dasgroupllc.com/